Walmart grocery pickup came to the Walmart near me in April. I have used it multiple times and feel like I have a good perspective on the whole experience.
But before we go any further, I want you to know that this post is in NO way sponsored by Walmart. In fact, Walmart has no idea who I am. Except the pregnant lady who spilled her coffee in the front of the store, but that’s a whole other story! 🙂
Here is my completely honest Walmart Grocery Pickup Review with a break down of what I believe are the pros and cons to this service.
PROS to Walmart Grocery Pickup
1. It saves time.
Lots of time. If you have a grocery list, it really only takes about 10 minutes to create your list online the day before. Every time I have picked up my groceries, it has taken less than 10 minutes from the time I arrive in my parking spot to the time I leave the parking lot.
That’s 20 minutes spent “shopping” and half of that was at home! Compare that to the usual hour or more that it usually takes me to grocery shop at Walmart!
2. It saves energy.
Let’s face it. Walmart is a huge store, and chances are you will have to walk back and forth between the grocery aisles if you forget something on your list. Now, add shopping with kids (or a spouse) and you have multiplied the energy that must be spent on grocery shopping.
Before using the grocery pick up service, I wouldn’t plan any other activities on that day because I was literally worn out after it all.
However, with the Walmart grocery pick up, you don’t have to even set foot in the store! And your kids can stay buckled up in their car seats while someone else loads your car with your groceries. It’s like a dream come true. Seriously!
3. It saves money.
Whenever I’m at the store, I almost always end up buying something that is not on my list. I try not to do this a lot, but there is usually something I see that I think we need. With grocery pick up, you can’t do that.
Also, as you add your items to your virtual cart, the total is updated. This way you know exactly what you are spending. This is such a great way to stay within your budget. When I shop at the store, it doesn’t matter how well I’ve calculated, the total at the register is always off from what I was counting on.
4. It’s better service.
Not every Walmart is equal. I’ve had some really great experiences with employees and some not so great experiences. But with grocery pick up, you get great individualized service. After each pick up I have completed an online survey.
Each time I gave them 5 stars except for one time I gave them a 3 star which I’ll explain in the cons. That little survey didn’t go unnoticed. The department manager at the store called me, the corporate office called me, I was refunded for the item that I was disappointed with, and I was given a store credit!
I’ve never had that kind of concern in store.
CONS to Walmart Grocery Pickup
1. You don’t pick it out yourself.
Walmart’s promise is to only pick the best selection, and for the most part I have found that to be true. The one time I gave them a 3 on my survey, I received Romaine lettuce that was brown on the tips.
After cutting the tips off, I was able to use the rest of the lettuce, but had I been in the store and seen it, I probably wouldn’t have purchased it. I did receive my money back for the lettuce.
Every single time I have used this service I have been given a substitution which honestly, could almost be considered a pro. Here’s how it works. If they are out of a certain product that you ordered, they will substitute it with something similar but better and not charge you the difference.
For instance, I once ordered a 4 pack of pudding. They were out, so they substituted a 6 pack. Another time I had ordered the Great Value brand whole wheat bread. They were out, so they substituted Sara Lee whole wheat bread.
If I had been shopping in the store, they would have been out of those items and I would not have gotten them or I’d have had to get the “better” item and pay the difference. So that is why I say this could be a pro.
Before your car is loaded, you are informed if there were any substitutions. You can always decline the substitutions that are chosen for you.
3. You can’t use coupons.
As of this time, there isn’t any way to use manufacturer’s coupons or Walmart gift cards. The only way to pay for the groceries is through a debit or credit card.
You also can’t upload your receipt to Ibotta if you use that app. I have heard of people using the Walmart Savings Catcher App, but I currently do not use it.
If you’ve never used the pickup service before, you can get $10 off your first $50* order when you use the code WOWFRESH.
As you can see from my review the pros far outweigh the cons for me. It has been an incredible blessing to me, especially while I was pregnant and now with two kiddos.
For now, I only use the grocery pickup about once or twice a month to stock up on items that I can get the cheapest at Walmart. Otherwise I love shopping at Aldi. See what I purchase at Aldi in this post.